Privacy Policy

Introduction

Maintaining the security of your data is a priority, and we are committed to your privacy rights. We will handle your data fairly and legally at all times and be transparent about the data we collect and how it is used.

This policy applies to www.darkstone-music.com and services related to the website

Please read this policy carefully and contact us if you have any questions or concerns.

 

Who we are

www.darkstone-music.com is managed by bandsite.rocks, a trading name of Pendle Web Services Ltd.

  • Our registered address: Pendle Web Services Ltd, 83 Ducie Street, Manchester M1 2JQ
  • For the purposes of this policy, we can be contacted at: [email protected]

 

What information do we collect?

We may collect the following information from you in order to provide you with our services:

  • Name
  • Telephone number
  • Email address
  • IP address

These may be collected either when using the contact form on the website.

 

How do we use personal information?

We may use your personal information for the following purposes:

  • Delivering marketing communication
  • Carrying out polls and surveys

Please note that this list may not be exhaustive – additional points may be added as they become apparent.

 

What legal basis do we have for processing your personal data?

:We process based on consent if you use the website. You have the option to request that we remove any data pertaining to you, and can choose whether to receive communication from us.

 

When do we share personal data?

We treat all personal data confidentially. We will not pass your data onto a third party.

 

Where do we store and process personal data?

All data storage and processing is done within the UK, and will take place according to this policy and applicable UK law.

 

How do we secure personal data?

We take data security seriously.

  • Any information gathered through the website is protected in transit using SHA-256 SSL encryption.
  • The website is hosted in the UK in the UK Dedicated Server datacentre in Coventry, employing industry standard security systems. See here for full details.
  • All data hosted, is backed up daily to an encrypted, remote location.
  • In the event of total failure of computer systems, service can realistically be resumed within 2 hours.

 

How long do we keep your personal data for?

Your data will be retained for as long as is required by UK law. Marketing subscription data will be retained until you request removal.

 

Your rights in relation to personal data.

Under the GDPR, we respect your rights to access and control your personal data. The following rights are provided under this:

  • The right to be informed. You have the right to be informed about the collection and use of their personal data. This is explained in this policy.
  • The right of access. You have the right to see what personal data we hold. You can request this either verbally or in writing, and we will action this within 28 days.
  • The right to rectification. If you believe we hold inaccurate data, you can request that we correct this, either verbally or in writing. We will action this within 28 days.
  • The right to erasure. You can request that we remove your personal information, either verbally or in writing. This right is not absolute and only applies in certain circumstances. If applicable, we will action this within 28 days.
  • The right to restrict processing. You can request that we can store your information, but not use it. This right is not absolute and only applies in certain circumstances. If applicable, we will action this within 28 days.
  • The right to data portability. This allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without affecting its usability. The right only applies to information you have provided to us.
  • The right to object. You have an absolute right to stop your data being used for direct marketing. You can also object to any processing of your personal data. This right is not absolute and only applies in certain circumstances. If applicable, we will action this within 28 days.
  • Rights in relation to automated decision making and profiling. We do not process data under Article 22. This does not apply.

 

How to contact us?

If you wish to contact us regarding anything outlined in this policy, you can do so using the following methods:

  • Email – [email protected]
  • In writing – Pendle Web Services Ltd, 83 Ducie Street, Manchester M1 2JQ

 

Use of cookies and other technologies

This site uses cookies. Please see our cookie policy for information.

 

Linking to other websites / third party content

This policy only relates to content served from the www.darkstone-music.com domain. We may link to third party websites, which may contain their own policies. We are not responsible for any content or data collection/processing on such sites.